At DNA Medical Mart, your privacy is our top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or purchase from our website (www.dnamedicalmart.com). By accessing our website, you agree to the terms outlined below.

1. Information We Collect

When you visit or shop with DNA Medical Mart, we may collect the following information:

  • Personal Information: Name, phone number, email address, shipping/billing address, and payment details.
  • Non-Personal Information: Browser type, device information, IP address, and browsing patterns.
  • Order Details: Products purchased, order history, and preferences.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders (e.g., Littmann stethoscopes, medical equipment, and accessories).
  • Provide customer service and order support.
  • Send updates about promotions, discounts, and new product launches.
  • Improve website performance and personalize your shopping experience.
  • Ensure safe and secure transactions.

3. Sharing of Information

We value your trust and do not sell or rent your information to third parties. However, we may share limited data with:

  • Trusted Service Providers (payment gateways, courier services).
  • Legal Authorities if required by law or to prevent fraud.

4. Cookies & Tracking

DNA Medical Mart uses cookies to:

  • Store user preferences.
  • Track shopping cart activity.
  • Improve website performance and SEO ranking.

You can disable cookies in your browser settings, but some website features may not function properly.

5. Data Security

We use SSL encryption, secure payment gateways, and advanced security measures to protect your personal and financial information. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

As a valued customer, you have the right to:

  • Access and update your personal information.
  • Opt out of promotional emails at any time.
  • Request deletion of your personal data (subject to legal obligations).

7. Third-Party Links

Our website may include links to third-party websites. DNA Medical Mart is not responsible for the privacy practices of these external sites.

8. Updates to Privacy Policy

We may update this Privacy Policy to reflect changes in our business or legal requirements. Updates will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions about our Privacy Policy or data usage, please contact us:

📧 Email: dnamartbd@gmail.com
📞 Hotline: +880 13 289 11000, +880 13 289 12000
📍 Address: 14 no goli, Islamia Book Market, Nilkhet, Dhaka-1205